Last updated July 11, 2024
These Terms of Use ("Terms") constitute a contractual agreement between Levelsonic and yourself, governing your usage of the Levelsonic website (referred to as the "Site") and all information presented on or submitted through it.
By utilizing this Site, registering on the Site, or using associated features such as the mobile app, online portal, electronic forms, surveys, and interactive exhibits linked to this Site (collectively referred to as the "Site"), you affirm your acceptance of these Terms, including, but not limited to, Levelsonic’s Privacy Policy (the "Privacy Policy"), subject to periodic amendments.
If you do not agree to these Terms or if your jurisdiction does not recognize them, refrain from using the Site.
References to "you" signify the individual user, unless otherwise specified on the Site or within these Terms. By indicating that you have read and comprehended these Terms, you declare your agreement to abide by them. Users below the age of 18 are not authorized to use the Site.
Payments & subscriptions
Customer will pay all undisputed amounts due under the applicable Order Form within thirty (30) days of the invoice date. If Customer disputes any part of an invoice in good faith, Customer will pay the undisputed part and provide Levelsonic with notice and details of the dispute no later than the invoice due date. Amounts due are payable in the currency specified in the applicable invoice and are non-cancelable and non-refundable unless otherwise provided in this Agreement. Levelsonic may require payment to be made to the bank account of a Levelsonic. Customer is responsible for providing complete and accurate billing information to Levelsonic, including the purchase order number at the time of purchase if one is required.
Levelsonic offers two types of subscription plans: monthly and yearly. The monthly subscription provides flexibility with a pay-as-you-go model, requiring payments on a monthly basis, with each billing cycle covering one month of service. Alternatively, the yearly subscription offers a cost-saving option compared to the monthly plan, with payments due upfront and covering a full year of service. Both subscription types ensure continuous access to Levelsonic's services, with automatic renewal at the end of each billing cycle unless canceled. Levelsonic's subscription is divided into two segments: a base fee and a per-user fee. When a customer purchases a plan, they subscribe to both the base subscription and the per-user subscription. The per-user subscription specifically covers additional users and is billed on a monthly basis. This structure ensures that customers pay a consistent base fee while only being charged for the exact number of users they need, allowing for flexible and scalable service usage.
Extra users will incur charges when the customer exceeds the included users in their subscription plan. For instance, in the Starter plan where '10 users are included', if the customer invites 15 users, they will be charged for the extra 5 users on a monthly basis. The calculation for extra user usage is determined by "Sum across all usage records during the period" (Bill based on the sum of all usage values for the billing period).
Customer agrees that their subscription will automatically renew on an annual or monthly basis, depending on the subscription plan selected (the “Renewal Date”). Customer authorizes Levelsonic to automatically charge the applicable fees to Customer's payment method on or after the Renewal Date unless the subscription has been terminated or cancelled in accordance with the terms of this Agreement. This automatic renewal ensures uninterrupted access to Levelsonic’s services, and Customer is responsible for ensuring that their payment information is up-to-date to avoid any disruption in service.
Payment for the subscription will be charged to the default card provided by the customer. In the event that the customer manually pays any due invoices using a different card, that specific card will automatically be set as the new default payment method. This ensures that future subscription payments are processed smoothly and without interruption, using the most recently used card for convenience and accuracy in billing. Customers are responsible for keeping their payment information current and accurate to avoid any issues with payment processing.
In the event of a payment failure due to any circumstances, we will make up to eight attempts to charge your card. If the payment continues to fail after these retry attempts, we will be compelled to cancel your subscription. It is important to ensure that your payment information is accurate and up-to-date to avoid such issues. Additionally, you will be notified of any payment failures and subsequent retry attempts, providing you an opportunity to resolve any issues with your payment method before the subscription is canceled.
Restriction on use of content; Export controls
The Site contains diverse information, including but not limited to text, data, software, images, video, and other materials (collectively referred to as "Content"). While certain Content may be available for download, you are allowed to review, download, copy, distribute, and use the available Content strictly for personal, non-commercial purposes. Selling or distributing the available Content for a fee is prohibited, and you must not use, disclose, or distribute it to third parties unless expressly permitted by these Terms.
Additionally, you may not use or export any information from the Site in violation of U.S., India, or other applicable export laws, regulations, or the Terms. You confirm that you are not a resident in a country subject to comprehensive U.S. or India economic sanctions and that you are not identified on any list of prohibited or restricted persons.
Registration and creating profiles; Attribution of electronic acts
Certain sections of the Site may require you to complete a registration process or create a profile for specific purposes, such as applying for courses or programs. When creating an account with a username and password, you agree to keep them confidential. You are responsible for providing accurate and current information, and you agree to update it promptly. If inaccurate information is provided, Levelsonic may suspend or terminate your access.
All uses of the identifier assigned during registration will be considered as your actions, legally binding you. Levelsonic and its affiliates, third-party sub-licensees, and successors may rely on such actions as your own, even if another party used your identifier.
Applications for programs or courses are exclusively accepted through the Site, and you represent that your submissions are voluntary and accurate.
Levelsonic reserves the right to assess your eligibility for program acceptance at its discretion. The acceptance or denial of applications, along with changes to eligibility criteria, can occur at any time.
User generated content and site activities
When providing Your Content, you affirm that it is either wholly original or that you possess all necessary rights and licenses to upload and share it under these Terms. You grant Levelsonic, its affiliates, third-party sub-licensees, and successors a perpetual, nonexclusive, worldwide, royalty-free license to use, copy, distribute, modify, create derivative works, publicly perform, display, license, and sublicense Your Content.
Levelsonic reserves the right to remove Your Content if it violates these Terms or poses liability. Additionally, Levelsonic may keep Your Content indefinitely and disclose it as required by law or to protect rights, property, or safety.
You must refrain from uploading Content that could be defamatory, infringe upon intellectual property rights, contain harmful code, or violate any applicable laws or contractual duties.
Privacy policy
Refer to Levelsonic's Privacy Policy for information regarding the collection, use, and storage of personal data. Do not provide personal data about others without authorization or unless required by contract or law.
Our intellectual property rights
The entire Site, excluding Your Content, including names, logos, trademarks, service marks, and related technology, is the property of Levelsonic and its licensors, protected by applicable copyright or intellectual property laws.
Feedback; your license to us
Your Feedback, consisting of remarks, data, suggestions, and other content, may be provided to support Levelsonic's mission. You grant Levelsonic a non-exclusive, perpetual, irrevocable, royalty-free license to use your Feedback.
Indemnification
You agree to indemnify and hold harmless Levelsonic and Third Parties from losses, damages, liability, and costs incurred due to any claims related to the Content, Site usage, assistance, or alleged unauthorized use.
No warranties, conditions or other duties
The Site and all Content are provided "As Is" without any warranty or condition, including merchantability and fitness for a particular purpose. Levelsonic does not guarantee acceptance to any program or course, nor does it guarantee employment or engagement.
No incidental, consequential or certain other damages
To the full extent allowed by law, Levelsonic and Third Parties are not liable for special, consequential, incidental, or punitive damages arising from any aspect of the Site or a breach of these Terms.
Exclusive remedy; damage limitation
Your exclusive remedy for any breach of these Terms and any aggregate damages is either substitution, correction, or replacement of the Content or service causing damage, or a compensation of one hundred USD (US $100).
Linked sites
The Site may contain links to third-party websites, provided for convenience. Levelsonic does not endorse linked sites, and your visits to them are at your own risk, subject to their privacy policies.
Amendments
Levelsonic may alter these Terms, including the Privacy Policy, with amendments taking effect on specified dates. Continued use of the Site constitutes acceptance of the amendments.
Notices
Levelsonic may use your contact details for providing notices, and you acknowledge electronic notifications as valid. Notices to Levelsonic should be sent to support@levelsonic.com.
Termination or cancellation; No continuing rights
You have no continuing right to use the Site, and Levelsonic may deny, suspend, terminate, or cancel access at any time. Termination or cancellation does not eliminate surviving provisions, and you remain liable for obligations incurred before termination.
Entire agreement; Miscellaneous
These Terms, including the Privacy Policy and any related notices, form the entire agreement between you and Levelsonic. If any provision is found invalid, remaining provisions will be enforced.
